Privacy Policy

Last updated: May 2026

1. Information We Collect

When you place an order or contact us, we may collect your name, email address, phone number, delivery address, and payment information. We collect this information solely to fulfil your order and provide customer service.

2. How We Use Your Information

We use your information to process orders, arrange delivery, respond to enquiries, and — if you opt in — send you our newsletter. We never sell or share your personal data with third parties for marketing purposes.

3. Payment Processing

Payment information is processed securely by our payment provider and is not stored on our servers.

4. Cookies

Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. See our Cookie Policy for details.

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at hello@flowersatmoorstreet.co.uk.

6. Contact

Flowers at Moor Street, Moor Street, Soho, London W1D 5AP. Email: hello@flowersatmoorstreet.co.uk.